1. Information We Collect

We may collect personal information from you in various ways, including when you:

• Book a ride through our website, phone, or app
• Create or update your account
• Contact our customer service team
• Provide feedback or participate in surveys

The types of personal information we collect may include:

• Name
• Contact information (phone number, email address, postal address)
• Payment information
• Ride details (pickup and drop-off locations, date and time)
• Any other information you choose to provide

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our services
• Process your bookings and payments
• Communicate with you regarding your bookings, inquiries, and support
• Improve our services and website
• Send you promotional offers and updates (you can opt out at any time)
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• To trusted third parties who assist us in operating our website, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential
• When required by law or to comply with legal processes
• To protect our rights, property, or safety, and the rights, property, or safety of others

4. Data Security

We implement a variety of security measures to ensure the safety of your personal information. These measures include encryption, secure servers, and restricted access to personal data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.

7. Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request correction or deletion of your personal information
• Object to or restrict the processing of your personal information
• Withdraw consent for the use of your personal information (where consent is the basis for processing)

To exercise any of these rights, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for choosing Harrow Cab. We value your trust and are committed to protecting your privacy.