Welcome to Harrow Cab. By using our services or accessing our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with these terms and conditions, you should not use our services or website.

1. Definitions

• “Company,” “we,” “us,” “our” refers to Harrow Cab.
• “Customer,” “you,” “your” refers to the individual or entity using our services or website.
• “Services” refers to all transportation services provided by Harrow Cab, including airport transfers, train transfers, local minicab services, wedding transfers, events transfers, hospital transfers, and city tours.

2. Booking and Confirmation

• Bookings can be made through our website, by phone, or via our app.
• All bookings are subject to availability and confirmation.
• Upon booking, you will receive a confirmation email or message with the details of your ride. It is your responsibility to check the accuracy of these details.

3. Payments

• Payments can be made online, by phone, or directly to the driver.
• We accept various payment methods, including credit/debit cards and cash.
• All payments must be made in full at the time of booking or upon completion of the ride.

4. Cancellations and Refunds

• Cancellations must be made at least 24 hours before the scheduled pickup time to receive a full refund.
• Cancellations made less than 24 hours before the scheduled pickup time may be subject to a cancellation fee.
• Refunds will be processed within [number of days] business days of receiving the cancellation request.

5. Changes to Bookings

• Any changes to your booking must be communicated to us as soon as possible.
• We will do our best to accommodate your changes, but we cannot guarantee availability or make changes without sufficient notice.

6. Responsibilities of the Customer

• You must provide accurate and complete information at the time of booking.
• You must be ready for pickup at the agreed time and location.
• You are responsible for any damage or soiling caused to our vehicles by you or your party.

7. Responsibilities of Harrow Cab

• We will provide clean, safe, and well-maintained vehicles for your ride.
• Our drivers will be professional, courteous, and knowledgeable.
• We will make every effort to arrive on time; however, we are not responsible for delays caused by circumstances beyond our control (e.g., traffic, weather conditions).

8. Limitation of Liability

• Harrow Cab is not liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services.
• Our liability for direct damages is limited to the amount paid by you for the specific service in question.

9. Privacy Policy

• Your use of our services and website is also governed by our Privacy Policy, which you should review.

10. Intellectual Property

• All content on our website, including text, graphics, logos, and images, is the property of Harrow Cab and protected by copyright laws.
• You may not reproduce, distribute, or use any content from our website without our prior written consent.

11. Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of [Your Country/State].
• Any disputes arising from these terms and conditions or your use of our services will be subject to the exclusive jurisdiction of the courts of [Your Country/State].

12. Changes to Terms and Conditions

• We reserve the right to update or modify these terms and conditions at any time without prior notice.
• Any changes will be effective immediately upon posting on our website. Your continued use of our services or website after any changes indicates your acceptance of the new terms.

• Email: info@harrowcab.co.uk
• Phone: 0203 3930991
• Address: Harrow